Privacy Policy

Last updated: 28 May 2026

Welcome to Kidloo (accessible via our website). We value your trust and are deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and purchase our products, in accordance with the Information Technology Act, 2000, and other applicable Indian data protection laws.

1. Information We Collect

We collect information necessary to provide you with a seamless shopping experience. This includes:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: We use secure, third-party payment gateways (like Razorpay/UPI) to process payments. We do not directly store your credit card or debit card details on our servers.

  • Technical Data: IP address, browser type, device information, and browsing behavior on our store.

2. How We Use Your Information

We use the collected information to:

  • Process, fulfill, and ship your orders.

  • Communicate order updates, tracking information, and customer support responses.

  • Send promotional emails or WhatsApp updates about new collections or offers (only if you have opted in).

  • Detect, prevent, and mitigate fraudulent or illegal activities.

3. Cookies

Our store uses cookies to enhance your browsing experience, remember items in your shopping cart, and analyze website traffic. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our website.

4. Third-Party Services

In order to run a modern e-commerce store, we share your data with essential third-party service providers, including:

  • E-commerce Platform: Shopify (which hosts our online store).

  • Logistics & Delivery Partners: To safely deliver your packages to your doorstep.

  • Payment Gateways: To ensure highly secure financial transactions. All our partners are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a consumer in India, you have the right to access, correct, update, or request the deletion of the personal information we hold about you. If you wish to exercise any of these rights, or if you wish to opt-out of marketing communications, please contact us at the email listed below.

7. Contact Information

For any questions, grievances, or clarifications regarding this Privacy Policy, please reach out to us at:

  • Email: tuplesolutions@gmail.com

  • Business Address: Karvenagar, Pune